Troubleshooting Steps if Outlook for Mac Keeps Crashing

Summary: As you must be aware, there can be multiple reasons why Outlook for Mac keeps crashing during startup. In this blog, we are going to highlight different troubleshooting procedures to overcome this issue. Additionally, we have also provided an alternative solution using the professional third-party OLM Converter, which can fix this issue smoothly.

Let’s start this write-up to fix Outlook’s crashing error for Mac. Follow some of the troubleshooting methods mentioned below in this article.

Outlook also crashes during startup when we:

• Open Calendar
• Open Contacts
• While sending Emails
• Also, While opening Emails

Troubleshoot to Fix Microsoft Outlook for Mac Keeps Crashing

Here, we will discuss six techniques to resolve the MS Outlook for Mac keeps crashing error below. Let’s elaborate on each technique, one by one.

#01 Technique: Cross-Verify the Status of Microsoft Outlook Service

The non-maintenance or disconnection plays an important role, due to which the email client keeps crashing and interferes in the process of loading the content or new messages in Outlook.

In such a case, cross-check Outlook’s status to make sure that Outlook’s service is updated and running appropriately. Also, look for the warning messages and resolve them as soon as possible.

#02 Technique: Users should Force Quit and Start Outlook for Mac App Again

There are moments when any of the actions could lead to the crashing of Outlook for Mac applications. Then, users should be forced to quit and run the Outlook app again. If the screen gets frozen, do not hit the red button to close the application. Follow the steps below:-

1. Navigate to the Apple logo appearing on the menu.
2. Hit the Force Quit option.
3. Click the option “Microsoft Outlook” and tap Force Quit.

Further, run Outlook again by using Launch Pad or Spotlight Search.

#03 Technique: Check if Outlook is looking for an Update

Follow the instructions mentioned below to check if there is any notification appearing for Outlook updates:

1. Run Outlook for Mac.
2. Navigate to the top menu, hit Help, and select Check for Update.
3. If you notice an update is available, then put it on download.

Also, you can go for the Auto update; it will check if any new features for the Mac Outlook App update are available or not, if available, hit the Update option.

#04 Technique: Look for Mac OS Software Update & Outlook for Mac Update

Keeping the Mac updated with the latest application is important to protect Outlook for Mac from crashing during startup. The behavior of the device depends highly on Mac Outlook updates. Therefore, it is highly recommended to upgrade Mac OS to its latest version from time to time.

Follow the guidelines below to check the software update of Mac OS Ventura and new Mac OS versions:

1. Navigate to the Apple logo appearing in the Menu bar on Mac.
2. Hit System Settings.
3. Choose General.
4. Hit Software Update to download, install, and launch the latest firmware on a Mac laptop or iMac desktop.

Follow the guidelines to check the software update of Mac OS Monterey and earlier Mac OS versions:

1. Navigate to the Apple logo appearing in the Menu bar on Mac.
2. Hit System Settings.
3. Choose General.
4. Hit Software Update.
5. Click Download & Install.

If you receive any notification update, follow the procedure to install it and overcome the error of why Outlook keeps crashing during startup. Moreover, if it doesn’t fix the problem, move on to the next troubleshooting option.

#05 Technique: An Outlook app Uninstall it and install it again

Follow the procedure to uninstall Outlook for Mac and install it again –

1. From Finder, Navigate to Menu and click Applications.
2. Look for the Outlook App, right-click on it, and send it to the bin.
3. Download it again and install the application.

#06 Technique: On Mac Device Clear App Cache

If you are facing the error that Outlook for Mac keeps crashing while fetching new emails, then logout from the app and log in again. MS Outlook will store the App data in a User Account and because of privacy reasons, accessing it from the library folder is not possible.

Option 1. Reset the Outlook account and clear the cache.

Option 2. Sign-Out & Sign-in to Outlook for MacOS.

To delete the account from Outlook for MacOS, follow the given steps:

1. Run an Outlook Mac on the system, navigate to Menu, click Tools, and choose Accounts.
2. To reset or clear the account cache, hit Select Account, select the More option, and tap Reset Account. If the Resent Account option is not visible, then try removing and reading the account.
3. Or, after hitting Select Account, hit (-) minus icon to remove the account from Mac, and hit (+) to add the account again.
4. In the older Outlook for Mac versions, clear the account cache by tapping More Options.

Moreover, if you have tried all the troubleshooting methods and are still facing the same issue, then try to run Outlook for Mac in safe mode. There can be issues with the other applications running in the background on MacOS. The alternative solution is that users can migrate Outlook for Mac folders to any other file format of email account using the best software for MacOS.

Let’s proceed further and discuss this utility in more detail.

Top-Notch Alternative Solution to Fix Outlook for Mac Keeps Crashing Error

OLM Converter for Mac is the perfect tool to convert OLM files to various file formats and email clients on MacOS. For example, it can easily import OLM to Thunderbird, Gmail, PST, EML, and many other applications. Also, users can convert to OLM of any size, so there are no file size restrictions for exporting the Mac Outlook mailbox. Additionally, it possesses unique features that allow you to export single and multiple OLM files at once. This utility is very well-workable with Outlook for Mac 2016 16.53.1 and all the later versions.

Moving forward, let’s discuss the complete guidelines for this software in detail.

Follow the Stepwise Instructions of this OLM Converter Utility

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1. Download, launch, and run the tool on your MacOS.
2. Opt for the Select File or Select Folder option to browse the OLM files that you need to convert. Hit the Open and Next buttons to proceed.
3. The software will display the tree-structure pattern of the OLM data files. Tick mark the folder that you need to convert, double-click on any folder to preview the details, and hit Next.
4. Further, select the file format. Here, we have selected PDF as the Save/backup/Migrate As option from the drop-down menu. Next, opt for the additional features as per the requirement, and choose the destination path in the Path to Save option.
5. Lastly, hit the Convert button to initiate the process of conversion.

Conclusion

This write-up provides multiple troubleshooting methods to fix Outlook for Mac keeps crashing errors during startup. Sometimes, these troubleshooting methods are not sufficient to overcome this task; in such situations, shift to a new email account. To do so, it is best to rely on efficient and trustworthy software using a professional third-party OLM Converter for Mac to convert or backup Outlook for Mac mailboxes.